About Us

NHS Professionals (NHSP) is the leading provider of managed flexible worker services to the NHS. More than 60,000 general and specialist nurses, doctors, midwives, administrative and other healthcare professionals have registered with our bank. We serve Acute, Mental Health and Community Trusts across England, along with Social Enterprises.

Working in partnership with its NHS Trust clients, NHS Professionals provides a service that combines intimate understanding of the Trusts temporary and flexible workforce requirements with the reliability, quality and value for money that only a managed service can offer.
Why work through NHSP:Bank? Click here to find out why.
We work in partnership with NHS Trusts to manage temporary staffing banks on their behalf; we help our partner Trusts improve workforce efficiency and productivity as part of an overall workforce strategy.
NHS Professionals is a limited company wholly owned by the Department of Health.
Our three types of customer
  • Trust clients for whom we manage their banks;
  • Requestors, usually ward or department managers or medical HR who request shifts to meet the Trusts specific operational needs;
  • Flexible workers who volunteer to fulfil these shifts.
The core service NHS Professionals offers its flexible worker customers is the choice of temporary work at their convenience. For NHS Trust clients we offer reassurance of a safe supply of quality temporary staff at the best value.
A brief history
The concept of NHS Professionals, an NHS owned solution to the growing issue of temporary workforce requirements, was first introduced in 2001 by the Minister of State for Health. NHS Professionals was established as a Special Health Authority (SpHA) on 1 April 2004, a nationally branded managed service for temporary staff in the NHS. In 2010 NHS Professionals was dissolved as a Special Health Authority and became NHS Professionals Ltd, a company wholly owned by the Secretary of State for Health in April 2010. 
NHS Professionals no longer receives central funding. NHS Professionals announced its first ever profits in August 2010, and has grown in profitability since.
We currently work with more than 60 NHS Acute and Mental Health Trusts across England supplying a growing registered bank workforce of nurses, doctors, and other healthcare professionals, as well as administration and clerical staff. We typically recruit more than 1,000 flexible workers every month, making NHS Professionals the largest recruiter in the NHS.
Our Unique Heritage Our Core Values
NHS heritage is an important part of
our story.
Professional / Reliable / Caring
Our Commitment to Flexible Workers Our Commitment to our partner Trusts
Flexible Workers image Handshake image
We are committed to giving suitably experienced healthcare professionals across multiple staff groups, the opportunity to work flexibly in the NHS. We offer flexible workers of the highest quality, the chance to register with the NHS' largest flexible worker bank. We work in partnership with our clients, helping them implement tactical measures to improve workforce efficiency and productivity as part of an overall workforce strategy. Find out how partnering with NHSP can help your Trust.

Our Performance

Read our client case studies.​

Read our most recent Annual Review documents below, or view our Archive Annual Reviews from 2005

​2011-12 ​2012-13 ​2013-14 2014-15​
Annual Review 2012_cover_image.jpg Annual Review 2013_covers_image.jpg Annual-Review-2014.jpg NHSP Annual Review 2015

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