My:Bank Update

We’ve just launched an exciting new update on My:Bank making it easier for you to search for shifts based on your availability.

Desktop/laptop users

Use the blue 'Update my availability' option

Mobile device users

Use the blue 'Search Shift' option, then the 'Update my availability' option.

Alternatively, to perform a quick search for shifts, select the 'Ignore my availabilty' option.

Once you have done this, simply click the green 'Search shifts' option as usual. All shifts suitable for you will appear in new smart calendar view.


 Useful information on claiming expenses

If you are authorised to claim expenses for the shift you work, you will need to submit an approved expenses form to payroll. Before you send it in, please make sure that the form is signed and dated by you and your Manager. The date on the form must be on or after the date of the last amount you have claimed. If the approver does not date the form or the date is earlier than the date of your latest claim, the form will be returned to you unpaid.
For example, if the last item on the form is for mileage on 25th June, you and the approver must sign and date the form on 25th June or later than this date but not more than 3 months after. If it is dated 23rd June the form would be rejected.
For more information, please contact our 24 hours service centre on 03332 407 552 or email
Click here>>  for a quick guide of viewing your notifications and timesheet queries (page 5).