Occupational Health FAQs
  • Occupational Health
    • Occupational Health
      What happens once successful at interview?
      You will receive an email from the NHS Professionals Occupational Health team via your portal asking you to complete the online Health Assessment Declaration of Health (DOH) form (please complete this fully).  There will be information about Immunisation documents required for your role.
      Send us copies of your Immunisation history documents.
    • What should I do if I am unable to complete the online DOH?

      ​Please call the team on 03330143673 between 09:00-17:00 Monday-Friday and one of our OH assistants will be able to help you.

    • What happens after I have completed the DOH online?

      ​Your form will be reviewed by Occupational Health and depending on the answers that you provide it may be necessary for one of our OH advisors to speak with you. We will contact you to arrange a convenient time for this to take place. You also need to remember to send us your immunisation history documents as this is required for occupational health clearance.

    • What will happen if I forget to disclose or miss any health conditions?

      ​Please do not worry; call us on 03330143673 between 09:00-17:00 Monday-Friday and we will assist you. The purpose of completing the DOH form is to ensure that you are fit to perform the job effectively without risk to you or to others’ health and safety.

    • What if I can’t get to speak to anyone on the phone?

      ​From time to time, NHSP Occupational Health experiences high volumes of calls, therefore in situations such as this, please email us at OHQueries@nhsprofessionals.nhs.uk and we will be able to assist you.

    • Will I need to do anything else after the Health Interview?

      ​Depending on the outcome of your health interview the nurse might request consent from you in order to obtain a report from your Doctor/Specialist and the purpose is to establish whether you require any support or adjustments in the workplace.  If there are no other concerns and you have provided all the required immunisation records you will then be cleared to work.

    • Where do I send my immunisation documents?

      ​You can fax the evidence to 0845 872 5639 or send the evidence via email to our secure email address OHQueries@nhsprofessionals.nhs.uk   Alternatively, you can post a copy of your documents to:

      Occupational Health
      NHS Professionals
      3rd Floor, Edward Hyde Building
      38 Clarendon Road
      WD17 1JW
    • I know I have had immunisations in the past, but I do not have copies of any of the immunisation records you need and I do not know where to get them?

      ​There are options available to you:-

      Option 1

      Contact your current or past occupational health department, they may be able to provide you with the information you require.
      Option 2

      If you're not part of an organisation with an occupational health department, you can check with your GP surgery. They may hold records of the immunisations we require
    • I still have not been able to get the documentation for OH clearance – what do I do?
      There are organisations/services which may be able to help you.
      1. Discuss with your GP surgery; they may be able to offer you vaccinations, however they may charge you for this service.
      2. Some local pharmacies are able to offer vaccinations, however they may charge you for this service.
      3. Here are links to some useful services that may be able to assist you:-
        • http://www.nhshealthatwork.co.uk/index.asp
        • http://www.masta-travel-health.com/
        • http://www.citydoc.org.uk/
    • How do I submit my documents?

      We require all immunisation/ blood test results on letter headed paper or with an official stamp and signed by the member of staff verifying the document. Please note all documents must contain the full name and address of the organisation.

      Please note - Additional Evidence required if you are EPP Worker*

      All EPP workers who may have had exposure to serious communicable disease or have been absent for more than 5 years from the NHS from an EPP role, will be required to provide:-

      • Validated documentary evidence in the last 6 months of the following:-
        • Hepatitis B surface antigen (HBsAg)
        • Hepatitis C
        • HIV antibody

      *All blood test results will only be accepted if they are derived from a Identified Validated Sample and have an (IVS) stamp on the document (This is where you would have had to provide proof of identity, i.e. passport, drivers licence, national identity cards at the time sample was taken). All EPP blood test results MUST be from a UK verified laboratory and taken by an Occupational Health Service.*

    • What happens after I have provided you with the required immunisation record?

      ​All documents will be checked by an OH assistant. If everything is present your file will be put into screening for our nursing team to ensure your file is compliant with NHSP standards for clearance. This may take up to 5 – 10 working days.

    • What is screening?

      This is where the OH nursing team will review your file and will ensure that it meets the necessary requirements for OH clearance. Once this has been completed the OH nursing team will generate a fitness certificate notifying you by email that you have been cleared to work. You will also receive a Notification of OH Clearance email.

    • What happens if my file is not complete, will someone contact me?

      ​Yes, you will be contacted by the OH nursing team by telephone or by email and asked to provide what is required.  It is advisable to ensure that you comply with this request to complete your file for OH clearance.