Trust Partner Frequently Asked Questions
  • Contact Us
    • Contact Us
      How do I contact NHS Professionals?
      Please visit the Contact Us page on NHS Professionals' website for all available
      contact details.
  • Online Systems Support
    • Online Systems Support
      How do wards obtain logins or password resets?
      The requestor needs to complete a Web setup request form and forward
      this to their Trust Liason Coordinator (TLC). Passwords can be reset online.
    • I have a retrospective booking to add to on to system how can get this added?
      All retrospective bookings are to be added online by the Trust.
  • Terms of Working Practice
    • Terms of Working Practice
      Will I have to pay a cancellation fee if I cancel a shift?
      If you cancel a shift within four hours of the shift start-time and the
      assigned flexible worker has arrived at work for this shift, you are required
      to pay a two hour cancellation fee.
  • Working with NHSP
    • Working with NHSP
      How does an Agency apply to work through NHSP?
      NHS Professionals works with Agencies selected by their client Trusts. If
      you want to supply to a Trust please contact the Procurement/Contracts Manager at that Trust.